Photo by: Christina Morillo via Canva
We are all learning machines. We learn constantly and in so many ways. We learn by doing, by observing, by listening, by reading, and by teaching others. We also learn through formal and informal means. What’s the difference between the two and what are the benefits of each? Let’s see!
First, what is formal learning versus informal learning? These two terms refer to the dissemination or acquisition of knowledge in our organizations. Formal learning refers to a type of learning program in which the goals and objectives are defined by the training department. It’s also highly structured and is typically synchronous. Examples include labs, instructor-led workshops, seminars, and virtual classroom training. Informal learning happens more spontaneously between groups of people. For example, learning by sharing experiences with others in a chat room or at a company picnic. According to trainingindustry.com, informal learning is considered asynchronous, and the learner sets their own goals and objectives.
We learn in both ways at work so what does this information mean to us as trainers? Let me start by saying that all learning, no matter how it takes place, is valuable. Remember, knowledge is power, right? In our training departments, we spend a great deal of time designing and delivering formal training programs for our employees. However, we can create environments or situations where informal learning between employees occurs as well. Therefore, I’d like to share my thoughts on some benefits of each type of learning so you can think of the best times to include both in your company.
Benefits of Formal Learning
- Large numbers of employees will learn the same information and/or processes at the same time.
- If properly designed, the course content should be accurate and up to date.
- Employees are up to speed faster once they start their jobs.
- If properly designed, formal training programs can include a variety of methods to appeal to all learning styles and conform to adult learning principles.
Benefits of Informal Learning
- Creating informal learning opportunities can be less costly and more time efficient given the social media technologies and electronic devices we have today.
- Learning informally can be more personal and less intimidating for some people.
- Subject-matter experts may be more willing to share their knowledge with others this way.
- Since learning this way happens more naturally during the flow of someone’s workday, employees may be less likely to resist learning new things.
- In a nutshell, informal learning gives employees the freedom to learn without any pressure and to make mistakes on their way to mastering a skill.
So, now that I’ve defined each type of learning and offered you some benefits for each one, I hope I’ve inspired you to be more creative when deciding how to train your employees most effectively. Share some examples of what formal and informal learning looks like in your organization below!
If you’re new to training or looking for the “how-to’s” of analysis, design, development, delivery, and evaluation, the New Trainer’s Survival Skills workshop covers all these areas and will set you up for success in your new role. Take a minute and check it out!