Evidence-Based Management and Leadership

Standards

• Prepare strategic plan.
• Set performance standards. 
• Coordinate work. 
• Solve problems.
• Make decisions. 

Measurement

• Evaluate performance. 
• Manage productivity. 
• Manage records. 

Feedback

• Give feedback. 
• Conduct performance appraisals. 
• Resolve conflicts. 
• Mentor staff. 

Conditions

• Conduct meetings. 
• Manage resources and budgets.
• Manage change. 
• Communicate with management and staff. 

Skills and Knowledge

• Train staff. 
• Coach staff. 
• Support employee training. 
• Evaluate training effectiveness. 

Incentive and Motivation

• Motivate staff.
• Promote teamwork.
• Represent management and staff.

Capacity

• Hire staff. 
• Promote staff. 
• Terminate staff. 
• Prepare employee development plans. 

Session 1

• Best practices for structuring a strategic plan.
• How to write a mission statement for your department.
• The 5 keys to writing objectives and criteria to consider when prioritizing them.
• Tricks for managing policies and plans in your functional group.
• Use 5 phases to maintain performance standards for your employees.
• 8 areas to oversee when coordinating work.
• A systematic technique for solving all types of problems.
• A process to objectively make decisions that allow exploration of all options.
• How to use a worksheet to document your decision-making process so you can explain your conclusions to others.

Session 2

• 11 actions that will help you evaluate performance accurately.
• The ideal format for performance checklists and tips for using them.
• Best practices for managing productivity and how to use a productivity worksheet.
• The phases of the records lifecycle and how to excel at document handling.
• Show true leadership by giving regular, helpful feedback to others.
• Tips for completing feedback worksheets so employees actually appreciate your observations.
• How to conduct performance appraisals more easily.
• A 6-part process for resolving conflict.
• 19 guidelines for mentoring staff.

Session 3

• A best practice to conduct meetings more efficiently.
• Using a meeting checklist to save time and get more done together.
• Techniques to manage budgets and resources, including a prioritization worksheet.
• How to manage change like a pro.
• The 4 stages of communicating with management and staff.
• The 5 parts of the training process and how to oversee them.
• 25 steps to follow while coaching others.
• The tricks top managers use to support employee training.
• 4 levels of training evaluation.

Session 4

• 3 groups of techniques for motivating staff.
• How to promote teamwork in the social and work climate.
• Tips and tricks for representing management and staff to each other.
• 14 steps that apply to all managers when hiring staff.
• What to put in a competency-based hiring profile worksheet.
• Best practices for promoting staff to new positions.
• How to use a progressive process in terminating staff.
• Increase retention by preparing employee development plans.
• Working with an employee to complete a development plan worksheet.

• All the worksheets, checklists, and forms in Microsoft® Word template format. Simply download them from your personal MyLangevin website.
• 90-day access to all recorded online sessions.
• Free ongoing consultation. Reach out to us for answers to your questions, and to receive feedback and advice on your management and leadership decisions and next steps. We’re here to help you succeed.
• One-time, free refresher training. Brush up on your skills by attending the same workshop a second time. (Note: attendee must be the same person, from the same company, as the original paid booking.)

For managers, supervisors, and leaders at any level who want to effectively manage, mentor, and motivate their team of any size, whether it is remote or in person. Not limited to training managers or training departments.

The blended approach in this workshop combines 4 synchronous sessions with offline self-paced activities. Part of your live, online time will be spent participating in a variety of discussions and exercises like case studies and scenarios. Approximately 2 to 3 hours will be required as intersession work to read the material and prepare for those activities. This will allow us more time together in the live sessions to get to the real substance of management and leadership.

Maximum Class Size: 15 participants (We limit class size to ensure maximum value and participation for our clients.)

• Log in to the Adobe Connect platform using the link that will be sent prior to your workshop. 
• Expect an engaging, highly interactive, hands-on workshop with plenty of practice opportunities using breakout rooms, chat, polls, whiteboard annotation tools, etc.
• Review recordings of each session for up to 3 months after the workshop ends.