Visit the Adobe Connect website for current technical requirements.

We use Adobe Connect for our virtual workshops because the requirements to deliver meaningful, interactive training are vastly different than a virtual business meeting.

Connect allows us to build persistent rooms—once all the content required for our sessions is uploaded to the room (like slides, polls, and file share documents), it can be used over and over again without having to rebuild the room, its layouts, and breakout rooms, every time the workshop runs.

This, along with all the interactive tools Connect provides, allows us to provide you with a highly engaging training experience.

We like to keep the audio and internet connections separate so if you lose one or the other, we still have a way to communicate and assist you over the phone, or through chat on the Adobe platform.

With VoIP, if you lose your connection to the Adobe platform, you also lose your audio. This means any methods of real-time communication are lost.

In our experience, the audio quality is superior when using a phone. VoIP can pick up a lot more background noise and the audio quality can vary dramatically from person to person. This can be very disruptive to your learning experience.

Lastly, keep in mind that VoIP, if being used by a number of people, requires larger bandwidth resources which may cause instability for some users.

The majority of our virtual classroom workshops run from 1:00-3:30 p.m. EST/EDT. This will be confirmed at the time of registration.

Our in-person workshops start promptly at 8:00 a.m. and finish around 4:30 p.m. (give or take a few minutes, depending on the size of the class). Our master trainers will be in the classroom around 7:15 a.m. 

Workshop fees are to be paid in full upon receipt of invoice.

Cancellations are accepted up to 15 business days prior to the workshop start date. You can reschedule to a new date, hold the paid credit for a future workshop or the purchase of a self-paced product, or transfer the paid credit to someone in your organization (paid credit must be used within 1 year of original program date). For refunds, a $100.00 administration fee will be withheld.

Cancellations/reschedules less than 15 business days prior to the workshop start date are not eligible for a refund. You can reschedule to a new date or hold the paid credit for a future workshop or the purchase of a self-paced product (paid credit must be used within 1 year of original program date). Paid credit cannot be transferred.

Due to the Covid-19 Pandemic, the businesses we rely on have had to close/reduce service and have impacted our ability to host our workshops. As a result, we have had to cancel/postpone our in-person workshops at this time. We will give you as much advance notice as possible as your business is important to us. You can reschedule to a new date, hold the paid credit for a future workshop or the purchase of a self-paced product, or transfer the paid credit to someone in your organization (paid credit must be used within 1 year of original program date). We will not be liable for any costs incurred for travel, hotel, or any other consequential damages. Langevin wishes you and your family good health.

If you fail to inform us that you cannot attend a workshop, you will be charged the entire course fee.

Workshop fees are to be paid in full upon receipt of invoice.

We accept various forms of payment including: Check, Money Order, Visa, American Express, MasterCard, Discover, Diners, EFT (US only), Direct Deposit, and Wire Transfer. 

You will save 10% on all in-person and live online workshops when you register a minimum of 8 weeks before the workshop start date. The early bird special cannot be combined with any other offer or discount. Quote EARLYBIRD10 when you register.

Most participants prefer to dress casually. However, if a suit is your style, that’s fine. If you’d rather wear jeans and a t-shirt, that’s fine too. Remember to bring a sweater as the heating/air conditioning in some of the classrooms is difficult to control.

You will receive a comprehensive course manual containing job aids, checklists, samples, decision tables, and models as permanent references. The manual is used throughout the workshop. It is a comprehensive toolkit and a model for your own courses. Every page in our manuals is designed as a job aid.

In addition to your workshop materials and the expertise of our master trainers, the following items are also included: coffee and tea service throughout the day, discount rates in select hotels, a selection of training materials to examine, suggestions for further professional development, exclusive access to our LinkedIn Alumni Group, tips and resources on Langevin’s social media sites, a tangible action plan to implement, and a certificate of completion.

We offer a free 1-year feedback service on our workshops. Send us a copy of the materials you’ve designed, or a recording of yourself instructing, and we’ll give you detailed feedback. 

You can have one-on-one discussions with the instructor about your individual projects or concerns while attending one of our programs. In addition to being available during breaks, our master trainers will also be available after hours and before the course starts in the morning. You are invited to schedule one-on-one sessions to discuss concerns based on your needs and assignments back home. For more information about our Master Trainers, click here.

On the morning of your workshop, you will be greeted by our Master Trainer who will welcome you and ensure your comfort.

At the back of the room, coffee and tea service is available throughout the day. When you choose your seat, you’ll find the table has been carefully prepared for you. You’ll see a course manual, name card, pen, and water. You’ll also see a display table containing additional training-related materials. 

Attendance is limited to allow maximum participation and feedback. You’ll find yourself in a small table group of 2-5 people to facilitate the frequent group exercises planned.

Expect your course to be highly participative. There are many group and individual exercises, case studies, and samples to critique.

The activities and methods will vary to keep you interested and engaged. We’ll maintain a good pace so boredom won’t set in. We invite questions, comments, and discussion at any time if you wish (and only if you wish). Don’t worry, we won’t put you on the spot!

Breaks will be scheduled frequently so you can stretch, walk, talk, check emails, or make phone calls.

There will be many opportunities to learn from each other and the master trainer. We rotate the seating arrangements so you meet and learn from your peers. You will also find out what leading organizations are doing.

Additionally, at the end of each day our master trainer will hold an optional Q&A session where you can discuss and problem-solve any non-workshop related training issues. The session is facilitated by the instructor and provides an informal networking opportunity for you. 

And finally, some participants may decide to go out to dinner as a group. Participants have said this type of social activity has been invaluable for building contacts, advancing learning, and discussing key concerns – and it certainly helps build camaraderie. There are many networking opportunities!

We will do whatever we can to assist our participants with disabilities. Just let us know and we’ll be happy to provide an additional seat and set of course materials for an Auxiliary Aide. The employer of the participant is responsible for all other costs of any necessary accommodation. If possible, try to let us know 2 weeks in advance of the workshop so we can do everything possible to assist you.

A laptop is not required for our workshops. We encourage you to take notes directly in the workshop manual provided for easy reference back on the job. Your manual will contain practical job aids, checklists, samples, and decision-making tables. After the workshop, these tools will be available electronically through your personal My Langevin account.