Langevin’s classroom-based workshops start promptly at 8:00 a.m. and finish around 4:30 p.m. (give or take a few minutes, depending on the size of the class). Our master trainers will be in the classroom starting around 7:15 a.m. Start times for our virtual classroom workshops vary; please check the specific live online workshop for full details.

We have a very liberal cancellation policy: you can cancel your enrollment up to 2 business days before your workshop and we will refund 100% of any prepaid course fees. If you need to cancel within 2 business days of your workshop, we will issue you a credit equal to 100% of any prepaid tuition fees. This credit can be used towards another workshop or the purchase of any of our self-paced products.

If we need to cancel, change, or postpone a workshop for any reason, we will try to give you as much advance notice as possible. For those clients who are unable to attend a workshop because of a revised location or date, we will refund 100% of any prepaid course fees or give you an equivalent credit—whichever you prefer. However, we will not be liable for any costs incurred for travel, hotel, or any other consequential damages.

If you fail to inform us that you cannot attend a workshop, you will be charged the entire course fee.

Our flexible rescheduling policy allows you to transfer your enrollment to another workshop at any time without penalty as long as you let us know 2 business days before the workshop begins.

We accept various forms of payment for our workshops including: Check, Money Order, Visa, American Express, MasterCard, Discover, Diners, EFT (US only), Direct Deposit, and Wire Transfer. If you prefer, your organization may be invoiced for your workshop.

Most participants prefer to dress casually. However, if a suit is your style, that’s fine. If you’d rather wear jeans and a t-shirt, that’s fine too. Remember to bring a sweater as the heating/air conditioning in some of the classrooms is difficult to control.

You will receive a comprehensive course manual containing job aids, checklists, samples, decision tables, and models as permanent references. The manual is used throughout the workshop. It is a comprehensive toolkit and a model for your own courses. Every page in our manuals is designed as a job aid.

In addition to your workshop materials and the expertise of our master trainers, the following items are also included: coffee and tea service throughout the day, discount rates in select hotels, a selection of training materials to examine, suggestions for further professional development, exclusive access to our LinkedIn Alumni Group, tips and resources on Langevin’s social media sites, a tangible action plan to implement, and a certificate of completion.

We offer a free 1-year feedback service on our workshops. Send us a copy of the materials you’ve designed or a recording of yourself instructing and we’ll give you detailed feedback. 

You can have one-on-one discussions with the instructor about your individual projects or concerns while attending one of our programs. In addition to being available during breaks, our master trainers will also be available after hours and before the course starts in the morning. You are invited to schedule one-on-one sessions to discuss concerns based on your needs and assignments back home. For more information about our Master Trainers, click here.

On the morning of your workshop, you will be greeted by our Master Trainer who will welcome you and ensure your comfort.

At the back of the room, coffee and tea service is available throughout the day. When you choose your seat, you’ll find the table has been carefully prepared for you. You’ll see a course manual, name card, pen, and water. You’ll also see a display table containing additional training-related materials. 

Attendance is limited to allow maximum participation and feedback. You’ll find yourself in a small table group of 2-5 people to facilitate the frequent group exercises planned.

Expect your course to be highly participative. There are many group and individual exercises, case studies, and samples to critique.

The activities and methods will vary to keep you interested and engaged. We’ll maintain a good pace so boredom won’t set in. We invite questions, comments, and discussion at any time if you wish (and only if you wish). Don’t worry, we won’t put you on the spot!

Breaks will be scheduled frequently so you can stretch, walk, talk, check emails, or make phone calls.

There will be many opportunities to learn from each other and the master trainer. We rotate the seating arrangements so you meet and learn from your peers. You will also find out what leading organizations are doing.

Additionally, at the end of each day our master trainer will hold an optional Q&A session where you can discuss and problem-solve any non-workshop related training issues. The session is facilitated by the instructor and provides an informal networking opportunity for you. 

And finally, some participants may decide to go out to dinner as a group. Participants have said this type of social activity has been invaluable for building contacts, advancing learning, and discussing key concerns – and it certainly helps build camaraderie. There are many networking opportunities!

We will do whatever we can to assist our participants with disabilities. Just let us know and we’ll be happy to provide an additional seat and set of course materials for an Auxiliary Aide. The employer of the participant is responsible for all other costs of any necessary accommodation. If possible, try to let us know 2 weeks in advance of the workshop so we can do everything possible to assist you.

A laptop is not required for our workshops. We encourage you to take notes directly in the workshop manual provided for easy reference back on the job. Your manual will contain practical job aids, checklists, samples, and decision-making tables. After the workshop, these tools will be available electronically through your personal My Langevin account.