Success in this role depends on two key items: strong interpersonal skills and a systematic approach to problem-solving. In this video, Marsha provides three essential tips to help you understand your client’s reality and identify the performance gap or problem.
Additional resource: How to Transition to Performance Consulting
Searching for more consulting strategies and tactics? Check out the Consulting Skills for Trainers workshop!
For the bigger picture on running training like a business, see our training manager guide.