Photo by: Podulka via Canva
Have you ever noticed the ease with which some people can make you feel comfortable in a social or work setting? They chit chat away as if they’ve known you for years, like you’re the most important person in the room, but you’ve only just met them. This person, my friends, has (to coin a phrase) got skills. Specifically, they’ve learned the art of light conversation.
People often use the phrase “small talk” to describe this type of conversation. Of course, we all understand this to mean chit chat about nothing important, but the use of the word “small” also makes it sound petty and insignificant. There is nothing insignificant about making an individual, who you don’t know, feel welcome. We, therefore, prefer to use the term “light conversation” which not only signifies the banter is unserious, but also friendly and cheerful.
When I first started my position as a virtual classroom producer, my ability to conduct light conversation was very limited. For someone whose job entails welcoming participants to the virtual classroom, this was indeed a skill I needed to learn. And it is something that can be learned.
If you feel like you could never be the person described above, think again. Take time to observe the people who are good at it. Notice their body movements and listen closely to what they say and how they say it. Although body movement isn’t always visible in the virtual classroom (i.e., you don’t use a webcam), being animated still translates into how your words are conveyed. You may have heard the phrase, “having a smile in your voice.” This practice is VERY relevant when you welcome participants to a virtual class.
Besides using a friendly tone and inclusive language, it is important to stick to topics of conversation everyone can relate to and won’t cause any offense. We’ve compiled a list of topics we think are a great starting point when greeting someone new.
- Weather
- Travel
- Hobbies
- Entertainment
- Sports
- Technology
- Science
I also find conversations about evening or weekend activities are great for engaging participants in conversation. These topics often encompass entertainment, hobbies, weather, sports, and travel all into one and make them more relevant.
Keep in mind that light conversation comes more naturally to some people than others, so be patient. Keep practicing! As you become more confident, your conversations will flow more smoothly. Watch to see what works for you and what conversations flow the best for you. The more authentic and natural you sound, the more willing the participants will be to talk. The art of light conversation is nothing to scoff at—it’s an interpersonal skill that will help you in all of life’s arenas. Not only does it put your guests, participants, clients, etc. at ease, it sets the tone for the rest of the event. We think that’s a goal worth pursuing, don’t you?
Attend our Virtual Classroom Producer workshop to help you build this skill and more!
