Discovery meetings are essential in performance consulting. They help us understand performance issues and plan effective solutions, whether training-related or not. By using a well-balanced questioning technique that includes 80% open-ended questions and 20% closed questions, you’ll be able to gain a significant understanding of organizational challenges. Not only that, you’ll build rapport with your client, encourage open communication, and determine how to measure success.
Additional Resource: 9 Steps for Conducting a Productive Discovery Meeting
For more ways to enhance your performance improvement skills, check out our Consulting Skills for Trainers workshop. Gain key interpersonal techniques and a structured process, along with success-boosting templates for your next consultation!