How to Handle Challenging People and Situations
At some point all trainers are faced with a challenging participant or situation. To help you nip those negative behaviors in the bud, you need simple, practical, and powerful techniques at your disposal.
We’ve drawn from the experience of our world-class master trainers to give you:
- A no-nonsense approach for dealing with challenging behaviors
- Tips for creating a productive learning environment
- Practical techniques and best practices for intervention
- And much more!
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