New Trainer’s Survival Skills

For anyone who must design, develop, or deliver training. Whether your courses will be delivered in a classroom, on the job, online in a virtual environment, or through e-learning, this workshop will help you succeed. This workshop is ideal for those who are new to training and is also suitable for those who have been in the field for a few years and would like to add new best practices to their skill set.

• Conduct training needs analysis.
• Analyze learners to target training.
• List tasks to determine course scope.
• Analyze tasks to determine course content.
• Write performance-based objectives.
• Design tests and exercises.
• Select instructional methods.
• Determine course structure.
• Develop training materials.
• Validate course design.
• Prepare for delivery.
• Apply a learning strategy.
• Incorporate principles of adult learning.
• Employ effective speaking skills.
• Implement visual aids.
• Manage difficult learners.
• Assess your instructional strengths and weaknesses.
• Evaluate course effectiveness.

Note: This workshop is delivered using the Adobe Connect platform, however the content has been designed to apply to a wide variety of virtual classroom platforms.

Session 1

• A complete step-by-step needs analysis process.
• 5 data collection techniques.
• The 7 factors of job performance.
• A highly effective checklist for isolating the cause of a performance gap.
• The most critical things you need to know about learners.
• How to develop performance-based content.
• How much theory/background material to include in a course.
• 8 errors to avoid in task listing.
• How to conduct a thorough task analysis (with multiple examples for different types of content).
• Tips for making course content meaningful and relevant to learners.

Session 2

• How to deal with “soft” skills (e.g. customer service, management, sales, leadership, etc.).
• How to create a solid design even if you are brand new to training.
• How to write objectives quickly and easily.
• When to test learners.
• The 4 major types of tests and how to design them.
• The best testing pattern for any course.
• 50 instructional methods you can use in your courses.
• How to incorporate a variety of methods into the training.
• 12 guidelines for selecting the most appropriate methods.
• How much practice to build into a lesson.

Session 3

• An easy-to-use 6-step learning strategy for structuring your courses.
• How to make your courses modular.
• The best method of sequencing course content.
• The recommended way to set up instructor lesson plans.
• 13 items to put into instructor lesson plans.
• The secret to creating “shelf-resistant” course manuals.
• How to design handouts.
• The 3 crucial items to look for when piloting a new course.
• The 3 phases of course validation.
• A versatile checklist for assessing your courses.

Session 4

• How to deal with anxiety of public speaking.
• 6 ways to set up a classroom for maximum engagement.
• 16 tips for organizing your classroom.
• 7 tried-and-true techniques to start a course on the right foot.
• How to apply the 6-step learning strategy.
• 15 tips for increasing learners’ attention span.
• How to build group cohesiveness.
• Techniques for encouraging healthy competition.
• How to maximize learner application of content.
• 8 guidelines for managing instructional time efficiently.
• Selecting the best way to provide feedback to learners.
• 10 tips for meeting learners’ individual needs.
• The top 10 ways to increase learner motivation.
• How to guarantee everyone participates.
• How to make your courses fun and exciting.
• When to incorporate reviews and summaries.
• How to manage group dynamics.
• 14 proven methods to promote the transfer of new skills to the job.
• Employing effective communications skills.
• How to best implement visual aids.

Session 5

• 3 levels of intervention for dealing with difficult behaviors/situations.
• How to assess your own progress as an instructor.
• The 4 levels of evaluation.
• 4 level 1 evaluation instruments.
• 3 sample evaluation forms.
• 4 level 2 evaluation instruments.
• How to measure learning.
• 6 level 3 evaluation instruments.
• How to measure improvements in job performance.
• 4 level 4 evaluation instruments.
• How to measure training’s impact on organizational results.

• All the worksheets, checklists, and forms in Microsoft® Word template format. Simply download them from your personal My Langevin website.
• 90-day access to all recorded online sessions. 
• Free 1-year feedback service. Receive detailed feedback on your materials to help improve your courses. 

Over the course of 5 consecutive days, you will spend time live, online learning how to create and facilitate training that is lean and performance-based. Up to 1 hour of intersession reading will also be required.

Maximum Class Size: 15 participants (We limit class size to ensure maximum value and participation for our clients.)

• Log in to our Adobe Connect platform using a standard web browser and access the audio for the workshop using a telephone and headset (or ear buds with a microphone). A toll-free teleconference number will be provided.
• Expect an engaging, highly interactive, hands-on workshop with plenty of practice opportunities using breakout rooms, chat, polls, whiteboard annotation tools, etc.
• Review recordings of each session for up to 3 months after the workshop ends.