For anyone (not just trainers) who wants to use ethical influencing skills to advance themselves, their department, and their organization. Whether you’re in HR, Sales & Marketing, IT, or Operations, this workshop will elevate your influencing skills so you can attain win-win outcomes for all parties involved.

• Manage your sphere of influence in the organization.
• Identify key individuals to influence.
• Assess your professional image, working relationships, and power base.
• Expand your power base to gain positive results.
• Set a realistic and achievable influence objective.
• Determine the right time and right person to approach.
• Assess the likelihood of a successful influencing interaction.
• Select a strategic course of action.
• Build a persuasive case that will generate win-win outcomes.
• Tailor your case to your audience’s influence preferences.
• Present facts, ideas, and concerns persuasively.
• Gauge individuals’ reactions to refine your influence approach.
• Apply specific strategies to deal with challenging people.
• Assess the outcomes of each influencing interaction.

Manage Your Sphere of Influence

• How to maximize your capacity to get things done.
• Tips for assessing key relationships as a foundation for successful influencing.
• How to identify the scope of people you can reach.
• The boundaries of your influence.
• 3 facets of your professional image.
• How to project the best image you possibly can.
• A comprehensive 30-item checklist to assess your work relationships.
• How to determine your current power base.
• Over 75 tips to expand your earned power.
• How to apply power without jeopardizing your relationships.

Develop Your Strategy

• How to persuade others to take action – through commitment rather than compliance.
• Proven techniques for building a compelling win-win case.
• A simple 5-step technique for setting a realistic and achievable objective.
• When to proceed with your objective – and when to hold back.
• How to identify the decision-maker and all the key players.
• How to evaluate your professional and personal relationship with the decision-maker.
• 10 tips for determining the best order in which to approach individuals.
• 18 critical questions to determine the consequences of pursuing your objective.
• How to use earned power strategically.
• The 5 most effective strategic courses of action.

Build Your Case

• The 5 key influence strategies.
• How to create a simple yet effective action plan for moving forward.
• A 4-step worksheet for planning a successful influencing interaction.
• A 6-step worksheet to build a persuasive case.
• 11 logical thinking hazards.
• 10 quick tips for perfecting the presentation of your points.
• Over 20 tips to build the most persuasive case.
• 5 techniques for writing persuasive points.
• How to anticipate possible objections.

Present Your Case

• How to convince others to buy into decisions without pulling rank.
• 16 tips to enhance your verbal and non-verbal communication skills.
• How to speak the other person’s language and get your message across with impact.
• How to instantly establish rapport.
• Tips for listening to others with interest and empathy.
• How to state your purpose “with purpose.”
• Powerful questions that probe for hidden facts and buried opinions.
• How to gauge an individual’s positive and negative reactions to your ideas.
• How to tailor a response without losing the essence of your message.
• A handy memory jogger for interpreting body language.
• How to present your views in a persuasive way, using both logic and vision.
• The 4 main levels of resistance.
• How to effectively embrace resistance and turn a situation around.
• Effective strategies for dealing with the 6 types of challenging behaviors.
• 6 easy steps to end a discussion with clear and concrete “to do” items.

• All the worksheets, checklists, and forms in Microsoft® Word template format. Simply download them from your personal My Langevin website. 
• Free 1-year feedback service. Receive detailed feedback on your influencing strategy to help improve your outcome.