How to Influence People and Events
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This workshop is unlike any of our other programs. It is designed for both training and non-training professionals. Regardless of your background or position within your organization, this workshop shows you how to effectively influence others. It gives you a step-by-step influence process and the confidence needed to produce consistent results and ensure win-win outcomes. Learn how to work collaboratively with colleagues, peers, and upper management to accomplish any objective.
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For anyone (not just trainers) who wants to use ethical influencing skills to advance themselves, their department, and their organization. Whether you’re in HR, Sales & Marketing, IT, or Operations, this workshop will elevate your influencing skills so you can attain win-win outcomes for all parties involved.
- Manage your sphere of influence in the organization.
- Identify key individuals to influence.
- Assess your professional image, working relationships, and power base.
- Expand your power base to gain positive results.
- Set a realistic and achievable influence objective.
- Determine the right time and right person to approach.
- Assess the likelihood of a successful influencing interaction.
- Select a strategic course of action.
- Build a persuasive case that will generate win-win outcomes.
- Tailor your case to your audience’s influence preferences.
- Present facts, ideas, and concerns persuasively.
- Gauge individuals’ reactions to refine your influence approach.
- Apply specific strategies to deal with challenging people.
- Assess the outcomes of each influencing interaction.
Manage Your Sphere of Influence
- How to maximize your capacity to get things done.
- Tips for assessing key relationships as a foundation for successful influencing.
- How to identify the scope of people you can reach.
- The boundaries of your influence.
- 3 facets of your professional image.
- How to project the best image you possibly can.
- A comprehensive 30-item checklist to assess your work relationships.
- How to determine your current power base.
- Over 75 tips to expand your earned power.
- How to apply power without jeopardizing your relationships.
Develop Your Strategy
- How to persuade others to take action – through commitment rather than compliance.
- Proven techniques for building a compelling win-win case.
- A simple 5-step technique for setting a realistic and achievable objective.
- When to proceed with your objective – and when to hold back.
- How to identify the decision-maker and all the key players.
- How to evaluate your professional and personal relationship with the decision-maker.
- 10 tips for determining the best order in which to approach individuals.
- 18 critical questions to determine the consequences of pursuing your objective.
- How to use earned power strategically.
- The 5 most effective strategic courses of action.
Build Your Case
- The 5 key influence strategies.
- How to create a simple yet effective action plan for moving forward.
- A 4-step worksheet for planning a successful influencing interaction.
- A 6-step worksheet to build a persuasive case.
- 11 logical thinking hazards.
- 10 quick tips for perfecting the presentation of your points.
- Over 20 tips to build the most persuasive case.
- 5 techniques for writing persuasive points.
- How to anticipate possible objections.
Present Your Case
- How to convince others to buy into decisions without pulling rank.
- 16 tips to enhance your verbal and non-verbal communication skills.
- How to speak the other person’s language and get your message across with impact.
- How to instantly establish rapport.
- Tips for listening to others with interest and empathy.
- How to state your purpose “with purpose.”
- Powerful questions that probe for hidden facts and buried opinions.
- How to gauge an individual’s positive and negative reactions to your ideas.
- How to tailor a response without losing the essence of your message.
- A handy memory jogger for interpreting body language.
- How to present your views in a persuasive way, using both logic and vision.
- The 4 main levels of resistance.
- How to effectively embrace resistance and turn a situation around.
- Effective strategies for dealing with the 6 types of challenging behaviors.
- 6 easy steps to end a discussion with clear and concrete “to do” items.
- All the worksheets, checklists, and forms in Microsoft® Word template format. Simply download them from your personal My Langevin website.
- Free 1-year feedback service. Receive detailed feedback on your influencing strategy to help improve your outcome.