For classroom instructors who have more than one year of experience in delivery. Also intended for those who have attended a course in basic instructional techniques and wish to learn how to use subtle techniques to adapt their teaching style from a presenter to more of a facilitator.

• Analyze your instructional style.
• Adapt your instructional style when necessary.
• Develop exceptional rapport with learners.
• Establish a good learning climate.
• Analyze group dynamics.
• Maintain a group in healthy condition.
• Prevent problems from arising.
• Handle problems if they do arise.
• Increase learner motivation.
• Make your courses enjoyable to learners.
• Interpret non-verbal messages.
• Employ non-verbal techniques.
• Employ competition and co-operation constructively.
• Use behavior modification techniques.
• Deal with your own job stress and prevent burnout.
• Lead discussions.
• Lead and direct a group with subtlety.

Climate and Rapport

• How to develop exceptional rapport with your learners.
• 21 ideas for promoting group cohesiveness.
• How to maximize learner participation.
• 8 highly effective icebreakers and when to use them.
• How to create a collaborative learning environment.
• 18 ways to build the self-esteem and confidence of learners.

Instructional Style

• 12 key factors to boost your professionalism, credibility, and image.
• How to control your anxiety.
• 15 traits of effective course leaders.
• How to come across as dynamic and enthusiastic.
• Instruments for assessing your instructional style.
• How to select the most appropriate style.
• 72 items that influence your style.
• How to adapt your style when necessary.
• Tips for protecting yourself against burnout.
• Best practices for your continued development.

Group Dynamics

• The 4 phases of group development.
• How to diagnose and “read” a group.
• Signs of a healthy learning group.
• 20 key items to observe in a group.
• Key non-verbal signs to watch for.
• How to monitor small group work.
• Symptoms of a group in trouble.

Motivation

• 4 key factors in assuring motivation.
• 22 motivational techniques.
• The 2 silent questions every learner asks.
• 20 tips for preventing boredom.
• How to use competition constructively.
• Energizers that keep a group enthusiastic.
• How to promote the use of new skills on the job.
• 6 advanced lecture techniques.
• 14 tips for meeting individual needs.
• Tips for getting learners to accept responsibility for their own learning.
• Techniques for making your courses popular, interesting, and fun.

Facilitation

• How to apply the more subtle and sophisticated skills to lead a group.
• What learners have a right to expect.
• Creative tips for getting people back from breaks on time.
• How to use classroom layouts strategically.
• 27 tips to make discussions work.
• How to give feedback properly.
• 15 pointers for using small-group work.
• How to manage instructional time efficiently.

Problem People and Situations

• How to spot and prevent problems before they erupt.
• When to intervene (and when not to).
• How to handle problem people.
• A simple yet effective intervention approach.
• How to minimize unwelcome participation.
• What to say in specific situations.
• How to handle resistance.
• How to resolve conflicts so there are no losers.

• All the worksheets, checklists, and forms in Microsoft® Word template format. Simply download them from your personal My Langevin website.
• Free 1-year feedback service. Send us a recording of yourself instructing and we will give you detailed feedback to further develop your skills.