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Photo by: Free-Photos via Pixabay Years ago, I was given the role and responsibility of a project manager. It was such an honor to be given this new opportunity, however, it wasn’t until I was immersed in the role that I realized all that came with it. I should also note that I had no […]

Photo by: Free-Photos via Pixabay When I’m delivering training, I often think back to my experiences as a new trainer. For starters, how excited I was about the opportunity, and how grateful I was that my boss saw something in me. Unfortunately, there was a lot about the industry I didn’t know, and it wasn’t […]

Calling someone by name is one of the simplest ways you can make a participant feel recognized in your course. Our master trainer, Jeff Welch, shares an acronym to help make it easy for you to remember your participants’ names during training. If you want more tips and techniques on how to build rapport with […]

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Photo by: Rudy and Peter Skitterians via Pixabay For the first time in recent history, employers are faced with having four generations in the workplace. This can create additional challenges for Learning and Development, as well as classroom instructors. While all generations prefer their learning is relevant, timely, participative, and beneficial to them, there are, […]

Photo by: Irina Logra via Pixabay Trainers need excellent vocal skills to engage their learners and keep them active in training. Strong vocal skills are important in many other situations as well, both professionally and personally (e.g. interviewing for a new job, going on a date with your special someone, delivering a presentation for your […]

A heavy training schedule combined with travel and administrative duties can put a lot of stress and pressure on even the most experienced instructor. Our master trainer, Marsha Weisleder, shares a few best practices and tips to keep in mind to minimize instructor burnout. If you want additional tips on how to avoid instructor burnout, […]

Photo by: StartupStockPhotos via Pixabay As an instructor, I’ve always placed a lot of value on learners working in small groups (e.g. 4-6 people). The benefits of small group work are many: the sharing of ideas, collaborative problem solving, and complimentary skill sets, to name just a few. Recently, I’ve experienced some learners who expressed […]

  When a performance-based review is not a realistic option, a fun way to conduct a non-performance review is in the form of an escape room. An escape room is a physical adventure game in which players (often in teams) solve a series of puzzles and riddles using clues, hints, and strategy to complete the […]